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The Mercury Cars Guide : February 21st 2009
12— CARSguide Classifieds 62 300 400 • carsguide.com.au Saturday, February 21, 2009 Ford stalls recall of Falcons PROBE: Ford says it will investigate brake hose failures in Falcons and let customers know the outcome. W ITH the number of reports of brake hose failures on Falcons mounting, we contacted Ford President and CEO Marin Burela to urge him to conduct a recall on all affected vehicles. His response was: ‘‘We are aware of incidents that have been reported in the Press recently and some incidents that have been reported by our customers’’. ‘‘Although the brake system in the BA-BF Falcon and SX-SY Territory models contains dual hydraulic circuits (front and rear) which are isolated in the event of a leak in either circuit, the safety of our customers is our highest priority and we are treating this matter very seriously. ‘‘Ford is currently undertaking a detailed investigation to better understand the issues raised and we are working to conclude our investigations as quickly as possible. ‘‘We will advise of the outcome of these investigations as soon as they are complete.‘‘If any customer has a particular concern with their vehicle they should have it checked by a Ford dealer.’’ The reports are still coming in and the following are just some of those received: Problem growing? A FTER reading the reports on brake hose failures on Falcons, I had my firstname.lastname@example.org with GRAHAM SMITH dealer check my BA Futura wagon while it was in for service and I was told that the service alert(PRGC373A/B)only applies to BA sedans. Is this correct? Julie Galvin e-mail We understand the service alert in place, which tells dealers to replace the rear brake hoses, does only apply toBAsedans, but we have also had reports of hoses failing on wagons. We have also had reports of front hoses failing. Ford has told us they are investigating the issues and will give us the result when they have it. Seeking answers Public Auctions Tuesday 24 February Vehicles are located inHobart&Launcestonwith on-line bidding available. Call 1800 001 278 for registration details and conditions. Featuring damaged vehicles fromInsurance Companies. 12 NOON Salvage Auction TO FOLLOW Clearance Auction Featuring vehicles from$500-$10,000. All “best bids” referredtoseller. 2:00 PM Government, Financiers, Corporate, Lease and Others Featuring late model, low km, Passenger,4x4 & Commercial vehicles. TUE 10MAR Truck & MachineryAuction Call Lester Tamlyn on0400009 108 for details on how to sell in this auction. SELL YOUR CAR WITHOUT A FUSS! Free auction estimates. *Terms&conditions apply* Enquiries: 03 6263 3833 For full auction details, download a free catalogue manheimfowles.com.au 349 Midland Hwy,Brighton TAS Tel 6263 3833 Huge Range, Save Thousands HR TUESDAY Auction 11:00am Government & Fleet Vehicles TUESDAY 3 March 1:00pm Damaged Vehicle Auction SATURDAY,MONDAY,THURSDAY & FRIDAY Fixed Price Vehicles 56 Sunderland Street, Moonah, Hobart Ph: (03) 6108 8444 www.pickles.com.au For photos & listings visit LD10319 I I WROTE to you recently regarding the good run I am having with my Ford Territory Ghia. Thesituation has not changed, but I thought I would contact Ford customer relations for a definitive answer on whether my car was affected. I was prompted to do this as my mechanic, who services my second car, and whom I trust, advised me there is a problem with brake hoses being too short and they can rupture where rubber joins a metal end. I asked Ford several times whether there was a problem with brake hoses. The consis- I tent reply was that I should go to my dealer if I felt unsure of the brakes. I feel frustrated and annoyed at being given the runaround andnot a definitive YES or NO answer. Not knowing one way or the other is causing me some anxiety. Are other Territory and BA Falcon owners having similar concerns? I hope you have more success in getting a straight answer! Kevin White e-mail AsyoucanreadaboveFordhascommitted to giving us an answer and we hope the answer will be the definitive one you want. Stay tuned. Diff problems too? mlooking at getting a 2003 Ford BA XR6, but I have heard there have been a few problems with the diffs in them. Is that correct, and is there any other problem I should be aware of? Michael e-mail The diffs are a problem with them.Amate has had three diffs over 100,000km. It seems to be something XR owners are willing to put up with. Look for any noise, knocking, clunking, or whining that might signal a diff on the way out. Other than that, the problems are fairly minor, but also be aware of the brake hose issue we’re following with interest. Ford foots bill I HAVEjust received a phone call frommy local Ford dealership informing me that Ford will foot the entire bill for repairs to the engine of my Transit van. Thank you very much for your interest in our problem. I amquite sure that it was your piece in the Cars Guide that produced a result. Murray Johnson e-mail As we reported in Cars Guide, a cam-timing chain failure caused massive internal damage to Murray’s 2005 Ford Transit van. He was faced with a repair bill of $5787 even though the tensioner in question had been recalled and Ford was prepared to pay for a replace- ment tensioner. Ford has now stepped in and decided to cover the whole cost of the engine repair, which is good news for Murray. Ford dealers were notified of the recall (RCMC356B) in October 2006 and Ford said it would ask owners to take their cars in for rework. The recall affects VJ Transit vans with diesel engines built between August 23, 2004 and March 10, 2005. If you have one of these vans and think the rework might not have been carried out, get in touch with your Ford dealer. Transmission ‘dickie’ having the same problem with the auto transmission. M I have complained since I got the car that the auto was ‘‘dickie’’, but being a female driver, I think they thought I just had no idea. I have had no joy from my dealer and have now gone to Holden to see if they will help. Debbie Armstrong e-mail Since receiving Debbie’s e-mail, Holden has been in touch with her and is going to re-calibrate the auto, which will hopefully fix the problem. Oil changes Somepeople say 15,000km is fine if you are not doing short trips, but others reckon you should change engine oil before 10,000km. What do you say? T Michael Cooper e-mail Oldtimerswouldsay that15,000kmisway to far between oil changes, but the car companies have done their tests and have come up with 15,000km as a safe oil change interval using their recommended oils. It’s not a number that has been plucked out of the air. Fuel consumption A LTHOUGH I am happy with my 2004 BA Futura, I’m not getting very good fuel consumption. About three months after I bought it I had a problem with the fuel gauge giving false readings, such as showing a quarter of a tank when in fact it was empty. I took it to a Ford dealer and they uploaded the computer software for theBFFalcon. That didn’t solve the problem, so I had the fuel gauge sender changed. Now my average consumption is about 13.5l/100km around town, whereas before it was about 11.5-12l/100km even when I was towing my caravan. I’ve also noticed it doesn’t change into overdrive until I reach 80km/h. Before the upgrade, it used to be at about 70-75km/h. Should I get the updated software removed? John Wallis Bayswater Nth, Vic We understand there is a service alert with Ford dealers concerning Falcons running rich. That could be your problem, so have your dealer check it out. HE service intervals for my Holden Commodore have been extended to 15,000km. y VE SS V auto is a nightmare, so I was so glad to read in your Ask Smithy page that other drivers are 08-7-01/08
February 14th 2009
February 28th 2009